Here is a great article I found about Non Violent Communication, NVC. I especially like #9 “Look inside at your inner motivation for blaming, complaining, shaming and other defensive behaviors that make others wrong.” It can be hard to recognize our own behavior as nasty and I know becoming defensive causes a lot of problems for myself. Compassionate understanding of others is an important aspect of us living in a peaceful society. In other words, give everyone else a little space to figure it out.
http://paulshippee.com/?page_id=28
Is it important for you to use non violent communication in your daily life?